Resume — Mid-Century Modern

Dec 2022 – Present

Datadog • Remote

Lead Demo Engineering, a software development team creating content that showcases what the Datadog platform can do.
Lead the Community Open Source Engineering team, engaging the open source community around Vector (vectordotdev/vector) and Quickwit (quickwit-oss/quickwit).

Engineering LeadershipOpen SourceRustObservability

Sep 2021 – Aug 2022

Brightloom • Remote

Streamlined software engineering interview process resulting in consistent hiring criteria and high quality of hires.
Provided non-technical stakeholders with a predictable and easy to understand feature delivery and launch plan.
Forecasted Engineering budget and controlled infrastructure costs (AWS), saving 10% on a $2.0m budget.

ManagementAWSFinOpsData Platform

Jan 2020 – Sep 2021

Brightloom • Remote

Evaluated and selected core technologies, balancing build vs. buy. In buy scenarios, tools saved several headcounts in operational overhead.
Partnered with the InfoSec organization to craft secure SDLC practices integrated into the CI/CD pipeline.
Led and supported development and operations of Kubernetes-based microservices and data pipelines.

KubernetesDevOpsCI/CDInfoSecTerraform

Jan 2019 – Jan 2020

Brightloom • Remote

Designed and optimized centralized logging and metrics using Datadog for cloud services, reducing SaaS costs and time-to-debug.
Implemented secure Over-The-Air (OTA) firmware updates for IoT systems (Raspberry Pi SoCs) for the Eatsa Spotlight Pickup System, removing operational friction for customer staff.

DatadogIoTFirmwareAnsibleLinux

Nov 2014 – Jul 2016

Opower (Acq. by Oracle) • San Francisco, CA

Led the Core Platform team of 4 engineers supporting 70+ developers in build tooling, deployment processes, and automated cloud operations.

LeadershipDeveloper ToolingInfrastructure

Aug 2011 – Jul 2014

Opower • San Francisco, CA

Architected and implemented the authentication/authorization service and API gateway for Opower's microservice ecosystem.
Developed core framework libraries adopted company-wide to standardize and accelerate microservice deployment and observability.

JavaAPI GatewayMicroservicesOAuth2

Oct 2004 – Dec 2010

Incisent Technologies • Chicago, IL

Designed and developed backend services and batch jobs processing statistical data for used car valuations using Java, C#, and Ruby on Rails.
Designed, implemented, and operated the Data Warehouse using Microsoft SSIS and SSAS, optimizing report query times for real-time dealership lookups.

Ruby on RailsJavaSQL ServerData WarehouseSSIS / SSAS

Benson Fung